Dear
Coca Cola
| If there
hadn't been a Dear Air 2000 there would never have been a Dear Coca Cola. And
there still might not have been had I not opened a can of Baxter's
Cock-a-Leekie soup one day to discover that the contents were about eighty per
cent rice. I complained, and another book of complaints saw the light of day.
I've never bothered to tot up the value of the free vouchers that were sent to
me in way of compensation for my inconvenience but it must be well over a
hundred pounds. Bernard Matthews alone sent me a cheque for ten pounds but then
he has more to be guilty about than most. The Co-op, bless them, sent me
vouchers to the value of two pounds, along with a profuse apology, when I wrote
to them to praise them on the delights of their Vegetable Lasagne. Then
when I wrote back to them pointing out their mistake they sent me another two
pounds worth of vouchers. I had to cut out the correspondence with them pretty
sharpish before the house was full of Co-op Vegetable Lasagne. Far be it for me
to try to influence anyone but here we have a situation where there is over a
hundred pounds worth of vouchers going begging for anyone willing to write a
few letters of complaint. Please feel free to follow the gist of my initial
letters to the various companies concerned and you won't go far wrong. I have
been asked from time to time which are my favourite letters and although I
quite like the correspondence I had with Tesco about their Healthy Eating
Crème Fraiche D'isigny and Ferrero about their Nutella I must go for the
Baxter's Soups letters. But then I have a sick mind. E-mail me with your
favourites if you like. |
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